Privacy Policy for Tilangi Industries Nigeria Limited

Effective Date: 25, September 2024.

1. Introduction

Tilangi Industries Nigeria Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our e-commerce platform for purchasing plastic products. It’s important to us that you understand our practices, and we encourage you to read this policy carefully.

2. Information We Collect

2.1 Personal Information

We collect personal information that can identify you when you:

  • Create an Account: This includes your name, email address, and phone number, which helps us manage your orders and enhance your shopping experience.
  • Place an Order: We gather details like billing address, shipping address, and payment information (such as credit card numbers), which are essential for processing your orders.
  • Contact Us: If you reach out for support or inquiries, we may collect the information you provide, including your name and email.

2.2 Non-Personal Information

We also collect non-personal information that cannot identify you directly. This may include:

  • IP Address: Helps us understand the geographical distribution of our users and optimize our website performance.
  • Browser Type and Version: Information about the browsers used by our visitors allows us to ensure compatibility.
  • Device Information: Includes the type of device and operating system, which helps us tailor our website for various platforms.
  • Usage Data: Information about your interaction with our website, such as pages visited and the duration of visits, helps us improve user experience.

3. How We Use Your Information

We use the information we collect for various purposes:

  • Order Processing: To process, fulfill, and confirm your orders accurately and efficiently.
  • Customer Support: To address your inquiries and provide assistance regarding our products and services.
  • Marketing Communications: To send you promotional offers, newsletters, and updates about our products. You can opt out of these communications at any time.
  • Website Improvement: To analyze usage patterns and feedback to enhance our website’s functionality and user experience.
  • Compliance: To comply with legal obligations and protect our rights and the rights of others.

4. Disclosure of Your Information

We may share your information under specific circumstances, including:

  • Service Providers: We may engage third-party vendors to assist with services like payment processing, shipping, and marketing. These providers are contractually required to protect your information.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from law enforcement.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement various security measures to protect your personal information:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission to prevent unauthorized access.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Regular Audits: We conduct periodic security assessments to identify and address potential vulnerabilities.

While we take reasonable measures to protect your data, no system is completely secure. We encourage you to use strong passwords and be cautious about sharing your information.

6. Your Rights

You have certain rights concerning your personal information, including:

  • Access: You have the right to request copies of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Improve User Experience: By remembering your preferences and settings.
  • Analyze Website Traffic: To track user behavior and improve our services.

You can manage your cookie preferences through your browser settings, though disabling cookies may limit your ability to use some features of our website.

8. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand their data practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with a revised effective date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tilangi Industries Nigeria Limited
KM 51 Lagos – Ibadan Expy,
Mowe, Owode 110113, Ogun State, Nigeria
Mobile: (+234) 90196 11589
WhatsApp: (+234) 90196 11589
Email: info@tilangi.com

This Privacy Policy aims to give you a comprehensive understanding of how we collect, use, and protect your personal information. Thank you for choosing Tilangi Industries Nigeria Limited.